Audiovox D2016 - DVD Player - 10.2 Instruction Manual download pdf (Page 56)

Troubleshooting

Symptom Possible cause Remedy

Power

The TX-SR502/TX-SR502E

shuts down immediately

after being turned on?

The amp protection system has been acti-

vated.

Contact your Onkyo dealer.

Audio

There’s no sound coming

from the speakers?

The TX-SR502/TX-SR502E is muted and

the MUTING indicator is on.

Unmute the TX-SR502/TX-SR502E

(page 39).

The TX-SR502/TX-SR502E is not con-

nected properly.

Make sure that all audio connecting plugs are

pushed in all the way. And make sure that the

inputs and outputs of all components are con-

nected properly (page 20).

If your turntable doesn’t have a built-in

phono preamp, you must connect one

between your turntable and the TX-SR502/

TX-SR502E.

If your turntable uses an MC cartridge, you

must use a compatible phono preamp.

The speaker cables are not connected

properly.

Make sure that the polarity of the speaker

cables is correct and that the bare wires are in

contact with metal part of each speaker ter-

minal (page 17).

The wrong input source is selected. Select the correct input source (page 34).

A pair of headphones are connected. Disconnect the headphones (page 39).

The input signal format is set to PCM or

DTS.

Set the input signal format to Auto (page 47).

The volume is set at minimum. Turn up the volume (page 34).

The speakers are conﬁgured incorrectly.

Specify which speakers are connected

(page 32), the speaker distances (page 48)

and adjust the individual speaker levels

(page 49).

The source component is not outputting dig-

ital audio.

Check the digital audio output setting on the

connected device. On some games consoles,

such as those that support DVD, the default

setting is off.

A compatible digital audio format is not

selected on the source component.

With some DVD-Video discs, you need to

select an audio output format from a menu.

The center speaker is not

working or is very quiet?

The Stereo, Direct, Pure Audio, or Orchestra

listening mode is selected.

The center speaker is not used with these

modes (page 42).

The level of the center speaker is set at

minimum.

Check the volume of the center speaker

(page 49).

The Center setting is set to None in the

Speaker Conﬁguration.

Check the Center setting in the Speaker Con-

ﬁguration (page 32).

Only the center speaker is

working?

You’re listening to a mono sound source

(e.g., TV or AM broadcast) and the PL II/PL

IIx Movie or PL II/PL IIx Music listening

mode is selected, so the sound is concen-

trated in the center speaker.

Select another listening mode (page 42).

The surround speakers are

not working?

Selected listening mode doesn’t use surround

speakers.

When the Stereo, Direct, or Pure Audio lis-

tening mode is selected, the surround speak-

ers produce no sound (page 42).

Surround speaker output depends on the

source material, and some material may not

use the surround speakers much.

The level of the surround speaker is set at

minimum.

Check the volume of the surround speaker

(page 49).

The Surround setting is set to None in the

Speaker Conﬁguration.

Check the Surround setting in the Speaker

Conﬁguration (page 32).

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