Hooksett Fire –Rescue Department
Specifications for Stainless Steel Pumper Tanker Bid # 11-05
40
Bidder
Complies
Yes No
SHIPPING OF COMPLETED APPARATUS
The completed apparatus shall be driven from the factory to the dealer’s location by the dealer
APPARATUS PRE-DELIVERY
The Apparatus shall receive a predelivery check over, systems check & cleaning prior to final delivery
to the department. This service will be completed by the dealer.
FINAL DELIVERY
The Apparatus once pre-delivery check & cleaning has been completed shall be delivered to the
Hooksett Fire Department
SERVICE
As genuine and qualified service is of the utmost importance the Fire Department the dealer shall own
and provide the following as a minimum the following service. Further the department expects to make
a single call to the dealer for all warranty issues, items that are covered under separate warranties (ie:
chassis) shall be managed by the dealer NO EXCEPTIONS
Dealerships that do not own their own service center and rely on third parties shall not be considered
and the bid shall be rejected.
The Service center shall have/be the following as a minimum:
* Shall have been in the fire apparatus service & repair business for a minimum of 10 years
* The founders of the service company shall be actively engaged in the firefighting industry for a
minimum of 10 years
* Shall have Factory trained technicians that have been factory trained by the OEM for completing
service to this vehicle.
* Shall have an ongoing EVT certification and training program certificates of regular testing and
achievements shall be included in the proposal for all technicians to ensure that qualified service will
be available regardless of the tech that is employed. EVT certificates that are expired shall not be
considered as viable.
* The ability to complete major or minor repairs to the apparatus
* Shall have a fully stocked parts room
* Service center shall have road service capability and warranty work shall be completed at the
Hooksett Fire Department whenever possible
* Shall maintain adequate insurance to protect our apparatus with aggregate limits of not less than
Two Million Dollars
* Shall be available to the department 24/7 and maintain an on call tech for after-hours response
* Shall have a working knowledge of the department’s equipment already in-service and be prepared
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