Audiovox CTV-5040 Technical Information download pdf (Page 66)

Other Information

Troubleshooting

Many problems can be corrected by performing a simple reset of the digital satellite receiver. If

you experience the following:

• Image freezes • Audio freezes

• Blank screen • Won't respond to front panel or remote

try this: press and hold the INFO and right arrow buttons for at least three seconds. If the

problems persist, try unplugging the digital satellite receiver for 15 seconds to 2 minutes and

then plug it in again.

Running the System Test (later in this section) can also help you diagnose and solve many

common problems.

Digital Satellite Receiver Problems

Wrong picture

The digital satellite receiver and most VCRs let you toggle between signals. If you don't see the

signal you think you should be seeing, try using these buttons to toggle between the signals:

• Press the TV/VCR button on the VCR remote or on the VCR's front panel.

• Press the ANTENNA button on the remote control.

Taking either of the above actions lets you switch the source of the video signal from satellite

signals to the off-air antenna or cable signal, and vice versa.

• You may not have installed your satellite dish antenna properly.

Refer to the dish pointing instructions in the Menu section of this book and the installation

guide that came with your satellite dish antenna.

Problems with Caller ID

• Most wireless phone jacks will function properly with Caller ID. However to verify proper

Caller ID operation, directly connect the phone line to a standard wall-mount phone jack.

Light flashes on front panel

You have unread Caller ID messages. Highlight and select Messages from the Main menu,

and then select CallerlD List to see a list of sequential Caller ID information. Once you

access your messages, the L.E.D. flashing will stop.

Receiver will not turn on

• Check to make sure it is plugged in.

• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in

something else.

• Maybe batteries in remote control are "dead."

Maybe remote control is not aimed at remote sensor.

• Unplug the receiver. Wait five minutes. Plug it in again.

Turns off while playing

• Electronic protection circuit may have been activated because of a power surge. Wait 30

seconds and then turn on again. If this happens frequently, the voltage in your house may

be abnormally high or low.

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Audiovox CTV-5040 Technical Information Page 66