Audiovox ONYX User Manual download pdf (Page 52)

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onyX has been designed and built to be trouble-free but if you experience a

problem, try this:

• Check that all connections are ﬁrm and secure.

• Make sure the vehicle power socket is clean and free of corrosion.

• Make sure you have connected the onyX as described in this User Guide.

Verify that the PowerConnect Power Adapter is plugged into the vehicle’s

cigarette lighter or power adapter socket, and that the LED on the

PowerConnect Power Adapter is lit (on). If not, your vehicle may need to be

running to provide power to the socket.

If you see this on the screen: Try this:

Acquiring Signal •Make sure that the vehicle is outdoors with a

clear view of the sky.

•Make sure the Magnetic Mount Antenna is

mounted outside of the vehicle.

•Move the antenna away from any obstructed

area. For example, if you are parked in an

underground garage, you should receive a signal

after leaving the garage.

•If you are using onyX at home, move the

antenna to a south-facing window. Don’t know

which way is south? No problem. Start at any

window then work from window to window in a

simple pattern to ﬁnd the best location.

Troubleshooting

If you see this on the screen: Try this:

Check Antenna Connection •Make sure that the antenna cable is ﬁrmly and

securely plugged into the PowerConnect Vehicle

Dock. Make sure the cable is not bent or broken.

•Turn onyX Off, then On, to reset this message.

•If the message persists, most likely the

Magnetic Mount Antenna cable has been

damaged. Replace the antenna.

Channel Off Air •The channel you’ve selected is not currently

broadcasting. Tune to another channel.

Loading •Your onyX is acquiring audio or program

information This message usually goes away in

a few seconds.

Updating •Your onyX is updating with the latest encryption

code. Wait until the update is done.

•You may be trying to tune to a channel that is

blocked or unavailable. Tune to another channel.

— •No program information, such as artist name,

song title, or channel exists.

If this happens: Try this:

You do not receive all the

channels to which you subscribed

•Ensure that you have activated your service by

following the steps in “Activation” on page 50.

•Go to www.xmradio.ca/refresh and follow the

directions refresh your radio.

•Call 1-877-438-9677 for further assistance.

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Audiovox ONYX User Manual Page 52

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